Administrator Manual
HSNM Printer

The gateways branch, in addition to access points, contains the printers that allow creating “ Cards” and “ Vouchers” and printing them on paper. It is a particular printer that contains a firmware and a software specially designed integration with HSNM and able to auto parameterise itself according to the options defined in the system, in the domain, in the gateway and in the printer data.

The operations to perform by the operator in order to print a Card or a Voucher are simple and intuitive. Simply press the F1 button and choose what to print thanks to a mono or multi-level menu. The number of steps that the operator must perform will always depend on the configuration. The possible choices are: Type (Card or Voucher); Print Language; Product Group (defined in the domain products to help to determine if there are many products enabled for printing); Product. If for example, only Cards are enabled, only one language and only a group, operator has to choose only the product he wants to print. So, if there is no need of a choice for level, then the level will be excluded and chosen automatically by the system, in this way operations will be easier and faster.

At the purchase of the product, it is necessary to create the printer inside the gateway and run its configuration as described in the “Configuring the HSNM Printer” section.

The Context Dropdown menu

By clicking with the right mouse button the status bar or the properties button , you expand the context dropdown menu that contains a range of options grouped by: edit; admin.

The “Admin” section

It contains the following options:

Option Description
 Download Printer Configuration File Downloads the configurated file generated based on the settings you have made.
Please refer to the “Configuring the HSNM Printer” section for explanations about how to configure the printer using the file downloaded through this option.

Adding or Editing a HSNM Printer

To add a HSNM Printer, select the data tab, press the button of the gateway’s context properties on which to add or choose “ Add printer”. Instead, to edit a printer, always in the data tab click on the context button on the printer and choose “ Edit”. In both cases a page will open with the following fields:

General data
Field Description
ID Record ID. Self-assigned identifier of the record. It may be useful to use APIs or external integrations.

It is displayed during the editing phase of an existing data and not during the editing of a new record.

Created on Date and time of creation of the printer.
Description or Place Description or place where the printer had been installed.

It is an optional field but useful to remember where the printer has been installed.

Idle Text Text displayed on the printer when it is offline/idle. Useful to display a brand, a phone number or to indicate how to proceed with the printing.

Example: Press F1.

Show Price Enables or disables the display of the product price on the printer.
Print Price Enable or disable the price printing.
Print Devices Enable or disable printing the maximum number of devices.
Concurrent Connections Enable or disable printing the maximum number of concurrent connections.
Print Multilingual Enable or disable the print of multi-language “ Cards“.

If enabled, the printer will ask the print language. If disabled, it will use the default language set in the domain without requesting it to the operator.

Print Card Enable or disable the “ Card” printing.

If disabled, the printer will automatically choose “Voucher” without asking the “type” to the operator.

If Card or Voucher printing are disabled, the printer will display the error message “Card and Voucher printing is disabled”.

Header for the Cards Enter the text to print in the header of the “ Card“.
For example, it allows printing:
To access to the internet please use these credentials:
In the text, you can use these variables:

  • %ManagerCompanyName% (company name of the manager that manages the printer);
  • %ManagerPhone% (phone number of the manager that manages the printer);
  • %SystemCompanyName% (company name defined at the system level of the General Options);
  • %SystemPhone% (phone number defined at the system level in the General Options);
  • %SSID% (gateway’s SSID that contains the printer);
  • %DateTimeYMD% (date and time in the yyyy-mm-dd hh:mm:ss format);
  • %DateTimeMDY (date and time in the format mm-dd-yyyy hh:mm:ss format);
  • %DateTimeDMY% (date and time in the format dd-mm-yyyy hh:mm:ss format);

For example, you can print: “To access to the internet use these credentials”. 

Footer for the Cards Enter the text to print in the footer of the “ Card“.
For example, it allows printing:
-Instructions to connect
1) Enable WiFi on your device
2) Connect to the network ‘CentralBar’
3) Open the browser
4) Enter UserName and Password
5) Click on ‘Access to the internet’
To disconnect or to verify the state, press on the ‘connection icon’.
If the card has been activated, no refund will be provided

  • The same variables can be used in the text as described in the Header for the Cards.
Print Voucher Enable or disable the “ Voucher” printing.

  • If disabled, the printer will automatically choose “Card” without asking the “type” to the operator.
  • If Card or Voucher printing are disabled, the printer will display the error message “Card and Voucher printing is disabled”.
Header for the Vouchers Enter the text to print in the “ Voucher” header. For example, it allows printing:</br/> Use this code when required at the registration process.

The same variables can be used as described in the Header for the “ Cards“.

Footer for the Vouchers Enter the text to print in the footer of the “ Vouchers”. For example, it allows printing:
-Instructions to connect
1) Enable WiFi on your device
2) Connect to the network ‘CentralBar’
3) Open the browser
5) Click on ‘Register’ and then click on
   ‘Purchase using voucher’
6) Enter the voucher code and then click on ‘Enable’
7) Click on ‘Access to the internet’
To disconnect or verify the state, press on the ‘Connection’ icon.
If the voucher has been activated, no refund will be provided

The same variables can be used as described in the Header for the “ Cards“.

Number of Copies It defines the number of copies to print.

To take advantage of this feature with model 5000, it is necessary to have a printer with a firmware version greater than or equal to 1.1.0.16.

WiFi

It defines the configuration parameters of the printer to connect to the WiFi network.

Mandatory for printers without Ethernet port.

Field Description
SSID Name of the wireless network.
Password Password of the wireless network.

Security

Field Description
Username

Username used by the printer for calls to the backend for creating of “ Cards” and “ Vouchers“.

Used to implement a security system as to prevent malicious persons to use these functions.

Password

Password used by the printer for calls to the backend for creating of “ Cards” and “ Vouchers“.

Used with a username to implement a security system as to prevent malicious persons to use these functions.

Options

Field Description
Notes for the Printer Enter any note.

 

Available only if the user has the permissions to manage the printer data.

Printer Locked

If enabled, it blocks the use of the printer.

Available only if user has the permissions to manage the printer data.