Administrator Manual
Access Points

The “Access point” are visible on the map of a zone or a floor where they are located or by expanding the branch of a map.

The Context Dropdown menu

By clicking the “Access point” icon, the context dropdown menu is visualized with a series of options grouped by: Edit; Admin.

The “Edit” Section

In addition to the standars editing options, it contains the following options:

Option Description
 Add a VirtualaAcess Point Allows you to add a virtual access point.

The “Admin” Section

It contains the following options.

Option Description
 Dashboard Displays the access point’s dashboard with the following tiles: the main chart.
For further details about the content of the various tiles, please refer to the “Tile Types of the Dashboards” paragraph.
 Download Access Point Config Files Downloads the configuration files, for MikroTik RouterOS, of the access points. Generated files are based on the parameters you have set.

The “Welcome Portal” Section

It contains the following options:

Option Description
 Download QR Code Download a PDF with QR Code and the instructions for connecting.Available only for domains with “QR Code & connect. No registration, no password” authentication mode and if the SSID has been defined.

Adding or Editing an Access Point

To add a new access point, press the button at the top right of the map on the icon or choose “Add a Virtual Access Point” in the context dropdown. To edit the properties of an Access point, click the “Marker” of the access point placed on the map or open the context menu of the access point displayed in the data treeview below the map and select “ Edit” from the context dropdown menu that is displayed. A page appears that will allow you to manage the following fields:

General Data

Field Description
ID ID del record. Auto-assigned Identifier of the record. It can be used to use the API or external integrations.It is displayed during editing phase of an existing data and not during insertion of a new record.
Created on Date of creation of the access point.
Access Point Name Name assigned to the access point.

Access Point MAC Address

MAC address of the access point used to recognize the correct domain and gateway when it is performed the redirect to the Welcome Portal with certain types of gateways

On a WPA Enterprise network, define the MAC address(es) of the WiFi interface(s) of the access point. If the access point has more than one WLAN, define the various MAC addresses of the WiFi interfaces. Use commas to separate multiple addresses. If not defined, users will not be able to login.

URL or IP to access the Management Web URL or IP to access the web management of the access point.If the backend is in HTTPS and the web management access of the device is in HTTP, it will open a new browser tab. In other cases, it will open a new tab on the HSNM backend.
Hardware Type Hardware type.
Editable only if the user has the permissions to manage the access point data
Software Version Software version of the access point.Visible only if in the “Hardware Type” field, you have selected MikroTik.

Editable only if the user has the permissions to manage the access point data

Display the Coverage If enabled, it displays on the map or in the image, the circles that define the coverage area in green, and the area of the possible coverage in yellow.
Coverage in Meters Coverage radius (in meters) of the WiFi signal.

Options

Enable Notification Enables sending notifications for the access point monitoring.
Notes for the Access Point Enter any notes of the access point.Editable only if the user has the permissions to manage the Access point data.

Wireless and Network Settings.

After you have entered and saved this information, choosing “ Download Access Point Config Files” from the context dropdown menu, you can download a file.zip containing all the files necessary to configure an access point based on a MikroTik RouterOS.

All this section is available only if the user has permissions to manage the access point data.

Wireless

Field Description
SSID Enter the SSID of the WiFi network you want to be displayed to end users connecting to this access point.
WLAN1 Band Frequency band for the WLAN1.
Device with Two Radios Enable only if the device is equipped with a double radio. On MikroTik, if you enable and there is not a double radio, errors will occur in the configuration script.
WLAN2 Band Frequency band for WLAN2.

IP Settings

Field Description
Use a VLAN Enable or disable the use of a VLAN.
VLAN ID ID for the VLAN. The allowed numerical values are between 2 and 4095.Visible only if “Use a VLAN” is enabled.
Use DHCP Client Enables or disables the DHCP client. If enabled, the commands to define a DHCP client will be inserted in the access point configuration script.
If disabled, the fields to define the IP address, subnet mask, gateway and DNS will be displayed. These fields will be added automatically in the configuration script commands.
IP Address IP address that you want to assign to the interface.Visible only if “Use DHCP” is enabled.
Network Mask Network mask that you want to assign to the interface.Visible only if “Use DHCP” is enabled.
IP Address of the Gateway IP address of the gateway for the interface. It should match the IP address of the hotspot gateway.Visible only if “Use DHCP” is enabled.
DNS IP Addresses IP addresses of DNS server separated by commas.Visible only if “Use DHCP” is enabled.

MikroTik Router OS

Field

Description

Admin Password

Admin password of MikroTik RouterOS to access the access point configuration and the APIs.

Update Interval in Minutes

Access point automatically verifies every x minutes if there are any configuration updates.

Custom Commands

Custom commands, in addition to the standard ones, to be included in the script generated for configuring the access point.

Options

Field Description
Update Configuration If enabled, updates, reconfigures and automatically reboots the access point. After the update, the check is disabled in order to perform the update only once.

Warning! If the entered data are not correct, the access point may not be reachable anymore!

Upload MikroTik Access Point Configuration

Thanks to this feature it is possible to configure in a simple and automatic way the MikroTik access point type.

When pressing the “Upload Configuration” button in the command bar, the following fields will be displayed:

Field

Description

 

IP Address Assigned to the Access Point

IP address assigned to the access point. In order to upload the configuration, it must be reachable from the system. If you have not assigned it yet, log in to the router using WinBox and assign one in the IP/Addresses session

Username to Log In

Username to log in the MikroTik acess point.

Password to Log In

Password to log in the MikroTik acess point. On new devices, the password is empty.

By pressing “Run” button, the gateway configuration will be performed.

At the end of the operation, a confirmation message or any error will appear you will be displayed a confirmation message or the eventually error. If the upload has been successfully performed, the access point will be automatically restarted.