Printer Configuration Manual
Error Coded Displayed on the Printer Display

The following errors may appear in the printer for their respective causes:

Code Description
1

Undefined printer ID.

The call made by the printer to the HSNM does not pass the printer ID. It is necessary to reconfigure the printer.

2

Printer not found.

The call made by the printer to the HSNM passes invalid parameter. It is necessary to reconfigure the printer.

3

Printer is disabled.

The printer has been disabled in its configuration into the HSNM.

4

Card and Voucher printing is disabled.

In the configuration of the printer into the HSNM, it has been disabled the printing of the Cards and also that of the Voucher. It is necessary to enable at least one of the two options.

5

No Products.

Based on the choices made, there are printable products. There may be an error in the definition of the products of the domain.

6

Invalid Product.

The chosen product could not be found due to an internal error or to communication. Retry printing. If it persists, try reconfiguring the printer.

7

Invalid Username or Password.

The username and password defined in printer setup in the HSNM do not match those that are loaded in the printer. You need to edit your username and/or password in printer setup by restoring the original ones or reconfigure the printer.