Quick Start Guide
Loading the HSNM Virtual Machine

This section will guide you through the process of loading the HSNM locally to your PC.

If you want to load HSNM to your infrastructure/network or to the cloud, remember to set before the IP address to your HSNM based on your infrastructure or cloud subnet/network. To perform this, run the HSNM platform locally into your Hypervisor following the “Deploying your HSNM” section at page 11. Then follow the “7 – Running the HSNM Wizard” or “8 – Assigning the HSNM IP Address without Wizard” chapter to change your HSNM IP address.

1 – Downloading your Preferred Hypervisor to your PC

First, you need to install a compatible Hypervisor (Type 1 or 2) (https://en.wikipedia.org/wiki/Open_Virtualization_Format#Industry_support) on your PC.

This task section allows you to test the HSNM platform locally before deploying it on your infrastructure/network or on the cloud. We recommend for the testing environment to use the following providers:

You need to run the downloaded file and follow the provider’s instructions to install it.

2 – Downloading your HSNM Hotspot Manager

Once you have downloaded your Hypervisor, you need to download your HSNM.
Open a web browser and go to the link we have emailed you.

Select the VM based on the Hypervisor you have previously chosen:

3 – Connecting your PC to a Network Switch

Connect the PC to a network using an ethernet cable

Warning  Do not connect your PC to the WiFi, but only through ethernet.

Warning  In some cases, your Hypervisor does not enable a virtual machine ethernet interface unless the host ethernet cable is connected.rnrn 

4 – Importing the HSNM VM within your Hypervisor

Open your Hypervisor installed before and then import the OVA file:
Follow the instructions below whether you have VMWare or VirtualBox as follows:


Then choose your VM name and the path where to save it, click on Import, then wait for the import process ends:


5 – Powering the HSNM on

Once you have completed the importing process, click the Play virtual machine or the Start button to power your HSNM.


Then you need to wait for the Boot process. Once the process has been completed, the following message will appear on the console:

In case your PC doesn’t have an IP address of subnet, please set it (for example, set

Warning  Do NOT set up the IP address on the PC used to configure your HSNM, because this is the default HSNM IP address.rnrn 

Warning  Make sure that your PC can reach the default HSNM network subnet 

6 – Logging in to the HSNM Web Admin Interface

Now you need to log into your HSNM to configure it based on your needs.

Open a web browser from the PC and enter in the address bar

The login form will appear, and you are prompted to digit your login details

Log in to the administration area

Enter the default “admin” as username and “0000” for password.
Then press Enter or click the Login button.

7 – Running the HSNM Wizard

Now the HSNMSystem Wizard will appear:

Follow the wizard to set up the initial HSNM configurations like the IP Address, radius secret, Company name, etc.

Once the configuration wizard is completed, you will not be displayed it again the next time you log in.

Suppose you want to load your HSNM to your infrastructure/network or to the cloud, and you need to change the HSNM IP address, but the configuration wizard is not shown. In that case, you can make it appear by following the steps described in the ‘’8 – Assigning the HSNM IP Address without Wizard” chapter.

8 – Assigning the HSNM IP Address without Wizard

First, you need to open a web browser from the PC, then enter in the address bar.

Log in to the HSNM using “admin” as username and “0000” for password.

Once logged in, click the Admin tab and select “System Settings“.

Configuration options for the administrator

And complete the following tasks:

Step 1

Into the IP Address field, enter the IP address that you want to assign to your HSNM in order to connect it to your infrastructure/network (e.g.;

Step 2

Into the Subnet Mask field, enter the network mask in CIDR format (eg.: 24);

Step 3

Into the Gateway field, enter your network gateway (e.g.;

Step 4

Into the Primary DNS and Secondary DNS fields, enter valid DNSs (e.g.:;

Step 5

Host Name field, enter the name for your platform (e.g.: HSNM1).

Now on the upper right corner in the command bar, click the Save button and then the Restart Services button to assign the new IP address to your HSNM Hotspot Manager.

You can now log in to your HSNM web administration by using the new IP address you have set up.