This page defines the notifications to be sent to managers, resellers, admins and users.
The data contained depends on the following types of contexts from which they are called:
Type | Description |
System | Define the notifications to send at system level. |
Reseller | Define the notifications to send at reseller level. |
Manager | Define the notifications to send at manager level. |
Domain |
Define the notifications to send at domain level. |
Available in the notification ot the system (option only available for the administrator of the system) and domains
Field | Description |
Text for SMS Notification |
Text of the SMS notification to send to the users with login credentials. It is possible to use the following variables: %UserName%; %Password%; %; %CompanyName%; %FirstName%; %LastName%; %Domain%; %SmsNumber%; %SmsNumber2%; %EmailAddress%. In the text of the SMS can be inserted a URL for the automatic filling of the Username and Password and eventually also a parameter for the auto login in order to allow the user the auto login by clicking a simple URL. The URL should not be opened by Walled Gardens. Example: To connect click here http://www.mikrotik.com?u=%UserName%&p=%Password%&a=1 Note: to log in automatically, the default app in the template must be the login app. The user must be logged in to the gateway. Warning! With the CNA active, users may not be able to use the login with the URL as it is opened automatically and if users switche to another app, such as reading the SMS, they are disconnected from the wifi. |
Available in the notifications of system and domain.
Type | Description |
Subject of the Email Notification | Subject of the email to send to the users with login credentials. Variables that you can use, are the same as those defined in the “Text for SMS Notification”. |
Email Registration Notification | Enter the email to send to the users as registration notification. Variables that you can use, are the same as those defined in the “Text for SMS Notification”. In addition, you can use the following variables:
To insert a link, clickable by the user, in the email body you have to edit the HTML using the appropriate button “</>” placed in the toolbar of the HTML editor and insert the TAG <a href=”%MailValidationLink%” target=”_blank”>click here</a>. As for the SMS, you can add an URL in the text of the email for the automatic filling of the Username and Password and the same rules as described for the SMS are valid. |
The system automates the sending of an email to users, after the number of days of delay defined from the first connection (no older than ninety days), for example, requesting feedbacks on the stay, requesting the compilation of a survey, requesting a review or send a promotion.
Available in the notifications of domains.
Field |
Description |
Enable |
Enable sending follow-up email to users. |
Days of Delay |
Define after how many days from the first connection, you want to send the follow-up email to users. |
Subject |
Subject of the follow-up email that is sent to users.. |
Body of the Email for Feedback request |
Body of the follow-up email to send to users. You can use the variables: %UserName% (login username), %FirstName% (user’s login first name), %LastName% (user’s login last name), %Domain% (manager’s domain name) and %CompanyName% (manager’s company name) |
Available in the notification ot the system (option only available for the administrator of the system) and domain
Type | Description |
Email Subject | Subject of the email that is sent to users with the receipt of payments. In the body of the email, you can use the variables defined below. |
Email Body for Payments | Enter the email to be sent to users for payments. The PDF with the receipt will also be attached to the email. The email can be defined in the notification at system, reseller and manager level. It considers the defined content with the following priority: manager; reseller; system. In the email body, you can use the variables defined below. |
Variables | Description |
Fixed tiles in language | |
%VATNumberDescr% | VAT identification number. |
%TelephoneDescr% | Phone number. |
%CustomerTitle% | Customer. |
%ReceiptIDDescr% | Receipt ID. |
%VenueNameDescr% | Venue name. |
%PurchaseDateDescr% | Purchase date. |
%TaxJurisdictionDescr% | Tax jurisdiction. |
%PaymentTypeDescr% | Payment type. |
%ProductTitle% | Product. |
%QuantityTitle% | Quantity. |
%CurrencyTitle% | Currency. |
%VATRateTitle% | VAT rate. |
%TaxableTitle% | Taxable. |
%VATTitle% | VAT. |
%TotalTitle% | Total. |
Seller’s Details | |
%CompanyName% | Company Name. |
%Address% | Address. |
%Zip% | Zip code. |
%City% | City. |
%State% | Province or State. |
%Country% | Country. |
%EMailAddress% | Email address. |
%VATNumber% | VAT identification number. |
%PhoneNumber% | Phone number. |
%LogoData% | Logo data. |
%IDPrefix% | ID prefix for the receipt. |
%Notes% | Notes for the receipt. |
Domain and Gateway’s Details | |
%VenueName% | Venue name. |
Customer’s Details | |
%CustomerCompanyName% | Customer company name. |
%CustomerFirstName% | Name. |
%CustomerLastName% | Last name. |
%CustomerAddress% | Address. |
%CustomerCity% | City. |
%CustomerState% | State or Province. |
%CustomerCountry | Country. |
%CustomerZip% | Zip code. |
%CustomerEMail% | Email address |
%CustomerFiscalCode% | Fiscal code. |
Payment’s Details | |
%PaymentReceiptID% | Receipt ID. |
%PaymentPurchaseDate% | Purchase payment date. |
%PaymentTaxJurisdiction% | Tax jurisdiction. |
%PaymentType% | Type of payment. |
%PaymentVenueName% | Domain + gateway name |
Product’s Details | |
%ProductDescription% | Product Description. |
%ProductQuantity% | Quantity. |
%ProductCurrency% | Currency. |
%ProductVatRate% | VAT rate. |
%ProductCostExcludingVAT% | Taxable. |
%ProductVAT% | VAT. |
%ProductAmount% | Total amount. |
Available in the notifications of the system.
Type | Description |
Email subject for filling the Survey |
The subject of the email that will be sent to users to fill out a survey. |
Thank You Email for filling the Survey | Enter the email to send to users at the filling of a survey.
You can customize it for every single survey. |
Sending of SMS and/or e-mail notification for registration must be provided to users in the domain options.
Available in the notifications of the system and domain.
Field | Description |
Days Advance Notification 1 |
The number of days prior to the deadline for the submission of the first report. With a value equal to zero, it will not send notification 1. Available only in the notifications of the domain. |
Days Advance Notification 2 |
The number of days prior to the deadline for the submission of the second report. With a value equal to zero, it will not send notification 2. Available only in the notifications of the domain. |
Email Subject |
Mail subject that is sent to users to remember the next expiration of the purchased product/contract. If entered at the system level, it is the default email subject for domains with no subject defined. |
Email Notification of Upcoming Expiration |
Insert the body of the e-mail to notify the users of the upcoming expiration. If entered at the system level, it is the default email subject for domains with no subject defined. |
Available in the system of domain notifications.
Type |
Description |
Subject of notification email |
The subject of the email that is sent to the manager with the login credentials. The variables that you can use are the same as those defined in the “Text for notification SMS” field. |
Registration notification email |
Enter the email you want to send to the manager as a registration notification. All notes defined for the registration notification email sent to users are valid. |
In addition to informing the operator about the users registration, it can be useful for example in a semi-managed system, to confirm the users registration and then assign them the product given to the validation of the email address. In this case the user is sent the email with the login credentials without the link for the email validation (Properly defining the messages to send with the correct variables).
The MikroTik-type gateways, updated with the HSNM version 6 scripts, implement a monitoring system that allows you to graph the performances and send email and SMS messages in case of reachability problems.
The type of monitoring messages sent are of three types:
Available in the notifications of the system, reseller and domain.
The sending of notifications must be enabled in the options of each individual gateway and access point.
The following data allow you to define the type and the recipients of the messages sent.
Field | Description |
Enable Sending Email | Enable sending email alerts for monitoring the status of gateways and access points. |
Email Addresses | Email addresses to send email alerts for the status of the gateways and access points. Multiple addresses must be separated by comma.
Visible only if “Enable Sending Email” is active. |
Enable Sending SMS | Enable sending SMS alerts for monitoring the status of gateways and access points. |
Phone Number | Phone number to send SMS alerts for monitoring the status of gateways and access points. Multiple numbers must be separated by comma.
Visible only if “Enable Sending SMS” is active. |
If you configured the data replication, the system can send email or SMS alerts to the administrators when the status changes.
The type messages are of two types:
Available in the notifications of the system.
The following data allow you to define the type and the recipients of the messages sent.
Field | Description |
Enable Sending Email | Enable sending email alerts for monitoring the status of data replication. |
Email Addresses | Email addresses to send email alerts for the status of data replication. Multiple addresses must be separated by comma.
Visible only if “Enable Sending Email” is active. |
Enable Sending SMS | Enable sending SMS alerts for monitoring the status of data replication. |
Phone Number | Phone number to send SMS alerts for monitoring the status of data replication. Multiple numbers must be separated by comma.
Visible only if “Enable Sending SMS” is active. |