Administrator Manual
Opening Ports on your Router/Firewall

If HSNM is connected to a network protected by a firewall (for example on a DMZ), the following ports must be opened. In case HSNM has been installed on a private network LAN “natted” through a router, you will have to perform a port forwarding for the following ports:

Port N° Protocol Direction Description
80 TCP and UDP IN and OUT Necessary to reach the administration console via the web.
443 TCP IN and OUT Necessary, for example, for PayPal to complete the payments.
1514 UDP IN Necessary to receive the connection logs of the various HGW, PAEGW and PGW gateways.
21 TCP and UDP IN and OUT Necessary to install any software updates.
22 TCP and UDP IN Necessary for any remote assistance access.
23 TCP and UDP OUT Necessary to connect to the hotspots via TELNET.
389 TCP and UDP IN and OUT Necessary to perform LDAP authentications.
880 TCP and UDP IN e OUT Necessary to login and logout on Cambium Network.
9997
9998
TCP and UDP IN and OUT Necessary to login and logout on Ruckus.
8443 8880 TCP and UDP IN and OUT Necessary to login and logout on Ubiquiti Unifi Controller.
13000
13001
13013
TCP and UDP IN and OUT Necessary to send SMSs.
123 TCP and UDP OUT Necessary for clock synchronization.
5900 TCP and UDP IN Necessary for any remote assistance access.
3799 TCP e UDP OUT Necessary to run radius client commands (user disconnection).
1812
1813
TCP and UDP IN and OUT Necessary for authentication of hotspot users via a RADIUS server.
25 TCP and UDP OUT Necessary to send emails.
8728 TCP and UDP OUT Necessary to connect to the hotspots via APIs.
3306 TCP and UDP IN and OUT Necessary for the connection to external databases or for data replica.
24000 TCP IN and OUT Necessary to receive GPS tracking and telemetry data from Teltonika devices.