The branch of the gateway may contain any virtual Hotspot Gateways that allow defining, while maintaining the same hardware infrastructure, multiple authentication methods, different Welcome Portals, management of users across multiple domains and distinct networks with multiple SSID.
The virtual gateways can be of two types:
By clicking the bar with the right mouse button or pressing the context properties button , you expand the context dropdown menu that contains a range of options grouped by: default; edit; admin; Welcome Portal.
It contains the following options:
| Option | Description |
| Dashboard | For further details about the contents of the various tiles, please refer to the “Tile Types of the Dashboards” paragraph.
Available only for virtual gateways of type “With additional Hotspot (SSID) Service”. |
In addition to the standard options, contains the following options:
| Option | Description |
| Add Printer | Allows you to add a new HSNM Printer. |
| Show/Hide Setup Wizard Notification |
Enable or disable the notification for the current gateway configuration wizard. |
Available only for virtual gateways of type “With additional Hotspot (SSID) Service”, it contains the following options:
| Option | Description |
| Display All Connected Users | Shows in a table all users connected to the gateway. |
| Display All Users who Used this Gateway | Displays in a table all users who used or are using this gateway. |
Available only for virtual gateways of type “With additional Hotspot (SSID) Service”, it contains the following options:
| Option | Description |
| Custom App | Goes to the management of the Apps customised and specific for the gateway. To make them visible in the Welcome Portal, you have to assign them in the configuration of gateway. |
| Custom Images | Opens the page for managing custom images for the gateway. They are usable only in the current gateway. |
| FAQ |
Opens the page that allows defining the frequently asked questions. |
| Download QR Code | Download a PDF with QR Code and the instructions for connecting.
Available only for domains with “QR Code & connect. No registration, no password” and if the SSID to be printed has been defined. |
| Languages |
Allows you to define the images of all the languages and also the parameters for the additional languages Available only in the Enterprise edition. |
| Surveys, Quizzes and Tests | Opens the page for managing surveys, quizzes and tests. |
| Templates | Allows you to manage the templates that customise the Welcome Portal for the gateway. |
| Translations | Allows you to customise, specific for the gateway, the texts displayed in the Welcome Portal, in the standard apps, in user login page without Welcome Portal and in the printing of “ Cards” or to add texts for additional languages. |
| User Interface Preview | Available only on gateway branches and it displays the user interface with the Welcome Portal or the login page based on how the domain is configured. |
| Walled Garden | Allows you to define the accessible URLs by users of the gateway without logging in and registering. |
For further details, please refer to the “ The Gateways (HGWs, PGWs and PAEGW)” paragraph, in the “Administering the System” chapter.
To add a gateway, select the data tab, press the context properties button of the domain where you need to insert a gateway and select “ Add gateway”. While, to modify a gateway, always in the data tab, press the context button on the gateway and select “ Edit”. In both cases, a page appears that allows you to manage the contents of the following fields:
It is important to enter the GPS coordinates (latitude and longitude fields) eventually also derived in automatic way from the address. They are used to display the map of the gateways and for the geo-referenced “ Advertising Campaigns“.
| Field | Description |
| ID | ID of the record. Auto-assigned Identifier of the record. It can be used to use the API or external integrations.
It is displayed during editing phase of an existing data and not during insertion of a new record. |
| Created on | Date and time of the creation of the gateway. |
| Gateway Name | Name assigned to the gateway.
Editable only if the user has permission to manage the data of the gateway. |
| Gateway MAC Address |
MAC address of the gateway used to recognize the correct domain and gateway when connecting to WiFi and logging in to the radius. If the gateway does not have WiFi, it is not necessary to define it. If not defined, WPA Enterprise users will not be able to log in. You don’t need to define it, if in the Redirect URL, you specify the hotspot name parameter, using the name assigned in the “Gateway Name” field. |
| Virtual Gateway Type | Specify the type of virtual gateway. You can select one of the following options
|
| Network Name | Name of the network displayed in the login App and in the sidebar of the Welcome Portal.
This must be defined if “With multiple authentication methods” is selected in the “Virtual Gateway Type”. Available only if “With multiple authentication methods” is selected in the “Type of Virtual Gateway” field. |
| Reference Domain | The domain which the virtual gateway is associated with. You can to define another domain to distinguish users, offer different products and registration features |
| Welcome Portal Template |
Confirm the template to be used for this gateway, which will configure the content and the graphical interface of the Welcome Portal or login page. If you select the “Use domain settings” option, the template specified in the domain settings will be applied. |
| Advertising | Defines the type of advertising, derived from “ Advertising Campaigns“, viewable to users. You can select one of the following options:
Editable only if the user has permissions to manage the data of the gateway and if advertising has not been disabled in the domain. If in the domain, you have defined to not display advertising, this value is not considered in this field. |
| Surveys, Quizzes or Tests | Enables the request for surveys, quizzes or tests. You can select one of the following options:
Editable only if user has the permissions to manage the domain data. |
Using the parameters in this section, you can set the times and the months of the virtual gateway activation.
You can then create systems functioning based on the opening hours, days or months of the companies who offer the services.
For further details about the available options, please refer to the “Activation Scheduler” paragraph described in the Adding and Editing a gateway HGW section.
Defines the custom App for the virtual gateway.
For further details about the available options, please refer to the “Custom App” paragraph described in the Adding and Editing a gateway HGW section.
Defines any options for external authentications.
For further details about the available options, please refer to the “External Authentication” paragraph described in the Adding and Editing a gateway HGW section.
Defines the options for the CNA.
For further details about the available options, please refer to the “CNA” paragraph described in the Adding and Editing a gateway section.
|
Field |
Description |
|
Enable Google Analytics |
Enable the Google Analytics service. Google Analytics is a service that Google makes available to users to monitor their website or web service. Analytics is a real dashboard that shows statistics and data related to user access. |
|
Google Analytics ID |
Enter the Google Analytics ID (Es. UA-NNNNNNNN-NN). |
|
Enable Facebook Pixel |
Enable the Facebook Pixel service. |
|
Facebook Pixel ID |
Enter the Facebook Pixel ID (i.e. NNNNNNNNNNNNNNN). Facebook Pixel tracks the passage of users allowing you to measure actions and create more targeted advertising. |
| Field | Description |
|
Maximum Number of Users |
Maximum number of users connected to the gateway. Once this number is reached, other users will no longer be able to connect unless there are disconnections. To indicate that the number of users is not limited, edit a zero value. It is used to create a multi-tenant system. If in the reseller and/or in the manager, you have specified a maximum value of users, then the minimum value in this field is equal to five. The maximum value that you can edit depends: on the “Maximum Number of Users per Gateway” defined in the reseller or manager, on the concurrent users defined in the “Maximum Number of Users” of the manager or reseller and on how many gateways you have already inserted. To not stress the system, the count of the current number of connected users is not done at every access to the Welcome Portal but every minute. In some special cases and on systems with lots of users, it may happen that the maximum number of defined users is exceeded. Editable only if the user has permissions to manage the data of the gateway. |
|
Maximum Number of Views per Minute |
Maximum number of Welcome Portal views per minute. The sum of the maximum number of views per minute cannot exceed the value you defined in the manager. A zero value indicates an infinite number. It is used to create a multi-tenant system. It allows limiting the access to the Welcome Portal. When multiple devices attempt to display the Welcome Portal at the same minute, and their number exceeds the defined value, the user will display a message that the system is busy and to attend X seconds. Editable only if the user has permissions to manage the data of the reseller. |
|
Notes for the Gateway |
Enter possible notes for the gateway. Available only if the user has permissions to manage the data of the gateway. |
|
Verify Internet Connection |
This option, typically set to ‘Yes’, activates the verification of internet connectivity when users log in. If not activated, the login procedure is faster but the user is not notified when the internet becomes available |
| Lock the Gateway | If enabled, it blocks the logins to all users of the gateway.
Available only if the user has permissions to manage the data of the gateway. |
Defines the option for configuring a virtual gateway.
| Field | Description |
| Authentication via MAC Address | If you enable this option, it is possible to create users with the same username and password as the device MAC address, by skipping the Welcome Portal and the whole registration process and manual authentication.
Enable this option only if really need otherwise an authentication request will be sent to the WiFi connection of any device. |
| Field | Description |
| Enable WiFi Interface | If enabled, you declare that the gateway provides WiFi access. For MikroTik, it allows you to generate the configuration script inclusive of the settings for wireless (Wlan1) and the hotspot service will be configured on this interface.
If disabled, no wireless card will be configured and the hotspot service will be configured on the Ether2. |
| SSID | Enter the SSID of the wireless network that you want to be displayed by the users who connect to this gateway.
It appears only if “Enable WiFi Interface” is enabled. |
| Field | Description |
|
Add EtherX to the Guest Bridge |
If activated, it adds the gateway ethernet to the bridge in order to activate the service (Hotspot or WPA Enterprise) even to the ethernet. To activate only if the gateway that you are configuring, has 2 or more network cards. If you are using the ethernet in the WAN, it will not appear in the list. |
| Field | Description |
| Keep-Alive timeout | Defines the Keep-Alive timeout to check the accessibility of the client. If clients are no more reachable, for example, for the loss of the WiFi connection, after the defined time, they are disconnected automatically. For example, if you want to keep a user logged in for any length of time without forcing him to relog even when he switches off his phone, you have to define a sufficiently high time. The value is dynamically updated every five minutes in the gateways. Warning, disconnection can also be caused by the Timeout Idle and the Timeout Session defined in the product policy. If “Not Defined”, the client remains connected even if, for example, disconnects from the WiFi network or the gateway no longer reaches the HSNM. Any disconnection will be caused by the values defined in the policy of the products (“Session Timeout” and “Timeout for Idle”) or in the products (time or/and traffic credit or expiration). |
| IP Address | IP address to assign to the interface (WLAN1 or Ether2, depending on if you have enabled the “Enable WiFi Interface” field) on which you will activate the hotspot service. |
| Network Mask | Enter the network mask that you want to assign to the interface (WLAN1 or Ether2 depending on if you have enabled the “Enable WiFi Interface” field) on which you will activate the hotspot service. |
| DNS IP Addresses | Enter the IP addresses of the DNS servers (separated by commas) that you want to assign to the gateway. It is very important that the inserted DNS is operating, otherwise, the users accessing the service may have problems viewing pages. |
| First IP Address for the DHCP Address Pool | Enter the first IP address of the pool of addresses that will be assigned by the DHCP server that is configured on the interface where the hotspot service will be activated on. The IP addresses of the pool will be assigned to the devices that connect. |
| Last IP Address for the DHCP Address Pool | Enter the last IP address of the pool of addresses that will be assigned by the DHCP server that is configured on the interface where the hotspot service will be activated on. The IP addresses of the pool will be assigned to the devices that connect. |
| DHCP Lease Time | Specify the lease time, expressed in hours, for the IP address assignment of the connected devices
Warning! Set a value equal to or greater than the maximum time for inactivity is defined in the product policy used in the domain. |
| Virtual Gateway VLAN ID | The ID of the VLAN for the virtual gateway. Allowed numeric values are between 2 and 4095. |