WhatsApp Messaging enables direct communication with users through WhatsApp. It can be used to send notifications and to validate the mobile phone number entered by the user during the registration process.
By integrating WhatsApp into your workflow, you can reach users on one of the world’s most widely used messaging platforms, improving communication effectiveness and enhancing the overall user experience.
Note: If the user does not have WhatsApp installed or the WhatsApp message cannot be delivered, the system will automatically fall back to SMS delivery, ensuring that the notification or validation code is still received.
WhatsApp Notification enables organisations to automatically send a welcome message, registration confirmation, or a promotion message directly to users via WhatsApp. As soon as a user completes the registration process, the system delivers a personalised message to their mobile device, ensuring fast, reliable, and highly visible communication. If WhatsApp is unavailable or the message cannot be delivered, the system can automatically fall back to SMS, ensuring the notification is still received.
WhatsApp Validation provides a secure and user-friendly method to verify user identities before granting access to network services or applications. When a user registers, the system generates a validation password (or code) and sends it directly to the user’s WhatsApp account. The user enters the received password to confirm ownership of the mobile number. If WhatsApp is not installed or the message cannot be delivered, the system automatically falls back to SMS delivery, ensuring the validation code is received and the verification process can continue without interruption.
