The Gateways (HGWs, PAEGWs and PGWs)

The branch of the domain contains the HGWs and PGWs, depending on the authentication method you have selected in the domain.

HGW gateways are equipment placed between the access point network and internet, they route users ‘ anonymous requests to Welcome Portal or login page for registration or authentication.

Login credentials for the user can be provided directly by the manager of the HGW gateway or the user, if set out by the domain, may obtain them by registering independently to the service using the procedure specified to this phase.

PAEGW gateways are equipments to which the customers’s devices send authentication requests and which, in turn, forward them to the HSNM’s radius that checks the username and password and assigns the characteristics of the connections based on the product assigned to the user.

PGWs are instead equipment to which the customers’ routers send authentication requests and that, in turn, they forward to the radius of HSNM that checks the username and password and assigns the characteristics of the connections based on the product that is assigned to the user. Technically, they are called NAS.
Managers create the user login credentials and provide them to the users, who will have to configure the routers.

The Context Dropdown menu

By clicking the bar with the right mouse button or pressing the context properties button , you expand the context dropdown menu that contains a range of options grouped by: default; edit; admin; Welcome Portal.

The “Default” Section

It contains the following options:

Option	Description
User Interface Preview	Available only on gateway branches, it allows the user interface to be displayed with the Welcome Portal or login page, depending on how the domain has been configured.

The “Edit” Section

In addition to the standard options, it contains the following options:

Option	Description
Add Virtual Gateway	Allows you to add a virtual gateway.
Add Printer	Allows you to add a new HSNM Printer.
Add Map, Zone or Floor	Adds a map, a zone or a floor on which to place access points.
Show/Hide Setup Wizard Notification	Enable or disable the notification for the current gateway configuration wizard.

The “Admin” Section

It contains the following options:

Option	Description
Connected Devices	For the HGW and PAEGW gateways reachable over the net by HSNM, if you have inserted the configuration data and if based on MikroTik RouterOS, it displays the list of the devices connected to Wi-Fi.
Dashboard	For further details about the contents of the various tiles, please refer to the “Tile Types of the Dashboards” paragraph.
Data Management Tool	Opens the data management page at the gateway level.
Display All Connected Users	Shows in a table all users connected to the gateway.
Display All Users who Used this Gateway	Displays in a table all users who used or are using this gateway.
Download the Certificate for the Device	Downloads the certificate to upload to devices for the WPA Enterprise authentication. Available only for domains with the authentication mode set to “WPA Enterprise”
Download Gateway Config Files	Downloads the configuration files for the Mikrotik RouterOS generated based on the parameters you have set
Download Walled Garden	Downloads a file with the list of the walled garden
List of Access Points	Opens a page containing a list of all access points entered for the gateway.
Manufacturer’s Management Interface	Shows the page for managing the appliance made available by the manufacturer.
Map of the Gateways	Shows the position of the gateways on the map based on the defined GPS coordinates.Locates the gateway on a map and tracks the route taken.
User Traffic Log	Displays the traffic log files of the gateway’s users.
Wifi Heatmap (External map only)	Display the Heatmap (on external maps) based on the data type selected from the relevant combo box at the top right. The available options are: Count of Sessions; Current Connected Devices; Traffic of the Sessions Duration of the Sessions In addition to the typical heatmap colouring and the display of WiFi gateways and access points, a number value representing the selected data type is also shown. WiFi connection data is retained in the system for 60 days before being deleted. You can configure multiple zones with both internal and external maps within a gateway. Internal maps use a customised image with a corresponding size, often representing different floors. These maps cannot be grouped in a single display. As a result, all WiFi gateways and access points on external maps are displayed at the gateway level.

The “Sales and Payment” group

Contains the following options:

Option	Description
Sales to Users (Details)	Shows a table, grouped by product, the costs and revenues obtained by the managers from the sales of connectivity to the selected user.

The “Welcome Portal” Section

It contains the following options:

Option	Description
Bypass or Block IP/MAC Address	Opens the page that allows defining the IP address, the subnets or the MAC addresses of devices that must bypass the Welcome Portal and/or that must be blocked for the specific gateway. Available only for HGW and PAEGW gateways.
Custom App	Goes to the management of the Apps customised and specific for the gateway. To make them visible in the Welcome Portal, you have to assign them in the configuration of gateway.
Custom Images	Opens the page for managing custom images for the gateway. They are usable only in the current gateway.
Download QR Code	Downloads a PDF file with the QR Code and instructions for connecting. Available only for HGW gateways.
FAQ	Opens the page that allows defining the frequently asked questions.
Languages	Allows you to define the images of all the languages and also the parameters for the additional languages Available only in the Enterprise edition.
Surveys, Quizzes and Tests	Opens the page for managing surveys, quizzes and tests.
Templates	Allows you to manage the templates that customise the Welcome Portal for the gateway.
Translations	Allows you to customise, specific for the gateway, the texts displayed in the Welcome Portal, in the standard apps, in user login page without Welcome Portal and in the printing of “ Cards” or to add texts for additional languages.
User Interface Preview	Available only on gateway branches and it displays the user interface with the Welcome Portal or the login page based on how the domain is configured.
Walled Garden	Allows you to define the accessible URLs by users of the gateway without logging in and registering.