A smooth WiFi experience starts long before the guest connects.
When HSNM is integrated with the Property Management System (PMS), the entire login process becomes faster and easier for both guests and hotel staff.
By connecting HSNM directly to the PMS, guest data is automatically synchronized during check-in and check-out. This allows guests to access the WiFi using their room number, surname, or other predefined login methods. Quickly and without staff intervention.
The login page also becomes a valuable opportunity to collect additional guest information. Since guests are naturally motivated to access free WiFi, they are more likely to share details such as email addresses, phone numbers, preferences, or marketing consent.
This helps hotels build a richer customer database, improve future communication, create targeted marketing campaigns, and offer a more personalized guest experience.