Administrator Manual
The Domains

Inside the “The Resellers” branch, there are also, in addition to advertisers, the managers. They are subjects, at a lower level than reseller is, who manage domains.
Inside the “The Managers” branch, domains are defined and are intended to define a common authentication system for the gateways that will form part of and contain the registered users. In other words, to the domain, you can associate various gateways, which share the same login credentials, and therefore a user who has registered on a domain’s gateway with the same credentials can connect to a different gateway but in the same domain. It is useful, for example, in the case of hotel or restaurant chains, to avoid the user must register every time he attends the hotel or restaurant of that chain.

The Context Dropdown menu

By clicking the bar with the right mouse button , or pressing the context properties button , you expand the context dropdown menu with a range of options grouped by: default; edit; admin; Welcome Portal.

The “Default” Section

It contains the following options:

Option Description
Show All Users

Selecting the branch, you are displayed the list of registered users to the domain.

The “Edit” Section

In addition to the standard options, it contains the following options:

Option Description
 Add Gateway

Allows you to add a new gateway depending on the authentication method chosen in the domain
This option is not available if:

  • The licence limits have been reached;
  • The limit of the gateways’ number, defined in the manager or reseller has been reached
  • You do not have permission to add.
Add User

Allows you to add a new user to the domain.

The “Admin” Section

Contains the following options:

Option

Description

Card Management

Opens the card management page. Visible only for domains with the following “Authentication Modes”: “With SMS sending from the user”; “With registration by the user” or “With registration by the operator”.

Visible only if in products the “Usage Mode” is set on “Specific products, cards or vouchers” or “Cards and vouchers only”.

Dashboard

Selecting the branch, you will open the domain’s dashboard with the following tiles: the main chart; connections, traffic, new users, users, GW sold, domains with most connections, users with most traffic; social users; context data.
For further details about the content of the various tiles, please refer to the Tile Types of the Dashboards paragraph.

Data Management Tool

Opens the page for managing domain-wide data. 

Display all Connected Users

Shows in a table all the users connected to the gateway of the domain.

Display all Users

Shows all users registered to the domain.

List of Access Points

Opens the page containing the list of all the access points entered at the domain-wide level.

List of the Gateways

Opens the page containing the list of all the gateways entered at the domain-wide level.

Map of the Gateways

Shows the map of all configured gateway based on their GPS coordinates.

Notification

This page enables you to configure notifications that will be sent to users and managers.

Wifi Heatmap (External map only)

Displays the Heatmap (on external maps) based on the data type selected from the relevant combo box at the top right.

The available options are:

  • Count of Sessions;
  • Current Connected Devices;
  • Traffic of the Sessions;
  • Duration of the Sessions.

In addition to the typical heatmap colouring and the display of WiFi gateways and access points, a number value representing the selected data type is also shown.

WiFi connection data is retained in the system for 60 days before being deleted.

You can configure multiple zones with both internal and external maps within a gateway. Internal maps use a customised image with a corresponding size, often representing different floors. These maps cannot be grouped in a single display. As a result, all WiFi gateways and access points on external maps are displayed at the gateway level.

The “Family DNS” Section

It contains the following options:

Option Description
Domains Queried to the Family DNS

Opens a page listing a statistic of domains queried at the “Family DNS” for this domain.

Available only if you have activated the “Family DNS” in the “System Settings”.

The “Sales and Payment” Section

Contains the following options:

Option

Description

Sales to Users

Shows in a table, grouped by manager, product, month and year, the costs and the revenue developed by the managers for the sales of connectivity to users.

Sales to Users (Details)

Shows a comprehensive table outlining the detailed costs and revenues associated with connectivity sales to users.

Voucher Management

Shows the “Voucher” management page.

Not active for domains with the “Without registration” “Authentication Mode”.

Visible only if in products the “Usage Mode” is set on “Specific products, cards or vouchers” or “Cards and vouchers only”.

The “Welcome Portal” Section

It contains the following options:

Option Description
Bypass or Block IP/MAC Address Opens the page that allows defining the IP address, the subnets or the MAC address of the devices that must bypass the Welcome Portal or/and that must be blocked into all the gateways of the domain.
Custom App Goes to the management of the custom apps and specific per domain or for gateways associated with it. To make them visible in the Welcome Portal you should assign them in the configuration of the domain or of the gateways.
Custom Images Opens the home page for managing custom images for the domain. You can use them in the current domain and in gateways associated with it.
Info

Opens the page that allows defining the frequently asked questions.

Languages Allows you to define the images of all the languages and also the parameters for the additional languages.
Available only in the Enterprise edition.
Surveys, Quizzes and Tests Opens the page for managing surveys, quizzes and tests.
Templates Allows you to manage the templates that customize the Welcome Portal for the domain and the gateways.
Translations Allows customization, for the domain and the gateways, of the texts displayed in the Welcome Portal, in the standard apps and in the printing of “ Cards” or to add texts for additional languages.
 Walled Garden Allows you to define the accessible URLs by users of the domain and of the gateways without logging in and registering.