Administrator Manual
Glossary

The table below shows on the left the abbreviations used in this manual and their meaning on the right.

Term Meaning
AAA HSNM has an integrated RADIUS server that uses the AAA concept (Authentication, Authorization, Accounting) to manage network access and also supports federation. In particular:

 

  • Authentication: user authentication with simple methods (PAP, CHAP). Many types of NAS are supported (MikroTik, Cisco Meraki, LigoWave, Ruckus, etc.) and many client-operating systems, including Windows XP (SP1 and SP2) and Vista, Linux, Mac OSX and many others.
  • Authorization: both pre-authorization and post-authorization are supported. The policies (time, traffic, speed, timeout etc.) are defined on the database. IP addresses are allocated as defined within the appliance.
  • Accounting: all the most common methods are supported. Data are stored in the internal database. Interim-update is also supported.
  • Federation (Proxy): any RADIUS request can be forwarded to an external RADIUS server. All standard RADIUS realms are supported (IPASS, @, %, etc.).
API Application Program Interface. They allow a programmer to interact and expand the functionality of HSNM. Examples: they run an external procedure that creates a user in HSNM; read data from HSNM; etc.
App Applications. In the HSNM applications may be developed to be displayed to the users by connecting to external sites or pages or uploading the HTML code, CSS and JavaScript.
App bar The bar that contains the applications in the user interface of HSNM.
CA Certification Authority. Authority that issues the certificates for SSL connections.  
Card It is a card, generated by a special procedure of HSNM, containing a username and a password to use to log in. To the users, it is linked also a product defined in phase of generation.
CO.IN. Gateway

Content Injector Gateway. It is an additional product combined with HSNM to permit to inject contents at users while surfing the internet.

In order to manage content injected in the pages visited by the users, you have to purchase a CO.IN. Gateway.

CSR Certificate Signing Request. File generated by HSNM to be sent to the CA to obtain a valid certificate for SSL connections.
CSV Comma-Separated Values. It is a file format based on text file used to export table data.
CTR Click Through Rate. It is the percentage derived from the ratio of the number of clicks and the number of views (Impressions) of an advertising campaign.
Data rate Speed of data transmission.
DB Database.
DHCP Dynamic Host Configuration Protocol. It is a network protocol of application layer that allows the devices or terminals of a certain local network to receive dynamically at any request for access to an IP network, the IP configuration required to establish a connection.
DMZ Demilitarized Zone. It is an isolated LAN segment (a “subnet”) accessible from internal and external networks.
Expiration of Maintenance and Update Expiration date of the Maintenance and Update Contract
HGW Hotspot gateway installed at the manager’s site.
GWPA WPA Enterprise Gateway
GUID Globally Unique Identifier. Term used to: identify the licence of HSNM; identify a product in a “ Vouchers“.
HA High Availability
Hound It is a passive system of auto-detection of the device position, exploiting WiFi and Bluetooth signals. It allows:

 

  • highlighting, on the map of the area or of the floor, the Heatmap with hot and cold regions;
  • counting the number of devices that are passed to a certain point;
  • understanding how long they have stopped;
  • counting how many have entered;
  • Etc.

It requires the use of Hound sensors.

Hound Sensor It is a WiFi and Bluetooth sensor that you can use in a “Hound” system for device positioning.
HSNM The HSNM.
HSNM Printer Printer for HSNM. It is a printer integrated with HSNM, creating and printing “ Cards” and “ Vouchers“.
There are two printer models. Model 5000 (supplied until June 2018) allows LAN and WiFi connections, and model 6000 allows WiFi and GPRS.
HW Hardware.
Impression In advertising, it identifies the number of visualisations of a campaign.
NAT Network Address Translation. The technique consists of modifying the IP addresses of packets in transit on a router within communication between two or more hosts.
PGW Gateway PPPoE.
PPPoE Point-to-point Protocol over Ethernet. A tunnelling protocol that allows encapsulating the IP layer on a connection between two Ethernet ports on which the IP packets are then transported. It is widely used for xDSL Services.
RADIUS Remote Authentication Dial-In User Service. It is a AAA protocol (authentication, authorisation, accounting) used in applications to access networks.
Responsive It is defined responsive a graphical interface that adapts to the device that hosts it, based on its resolution and orientation.
Round Robin Round-Robin techniques indicate that operations are performed alternately or in turn based on a circular order.
Sidebar For the management: left sidebar that contains the tabs of administration, of research and data. For the Welcome Portal: you can open the right sidebar by using the properties button in the upper right corner.
SMPP Short message peer-to-peer protocol. They are used for sending and receiving SMS.
Standard App App provided and included in HSNM.
Subsystem It is the set of all the system software behind the HSNM (Operating System, radius, webserver, database server, SMS sending system, syslog, etc.).
SW Software.
Tab A chart control that allows the user to switch from a group of controls to another within the same area. E.g., HSNM uses the tabs in the sidebar to display the configuration options, the structure of the data and research.
VLAN Virtual Local Area Network. It is a group of hosts that communicate with each other as if they were connected to the same cabling regardless of their physical location.
Voucher It’s a prepaid token associated with a HSNM product that contains a GUID. During registration or recharging, the user, at the payment by selecting voucher, will be asked for the GUID, therefore avoiding the payment by credit card.
Walled Garden URL accessible by users of the Hotspot gateway without logging in and registering. In HSNM, they can be defined for the entire system, for each domain and for a specific Hotspot gateway.
WAN Wide Area Network. A network that connects devices and computers placed over large geographic areas.
Web based Identifies a software able to run inside a web browser like Chrome, Internet Explorer, Firefox, etc.
Welcome Portal or WP Welcome Portal is the set of the interface presented to users. In addition to the Login app, it can provide information content, weather forecast, places of interest, attractions, menus, promotions and anything else that have been set.
xDSL Digital Subscriber Line is a family of technologies that provides digital data transmission in the last mile. The various DSL technologies differ according to the symmetry/asymmetry of the bands appointed to the upload and download and/or to the transmission speed offered to the user in the two respective bands (ADSL, SHDSL, HDSL, WSDL, etc.).
XLSX Extension of the file names for Microsoft Excel.